# Business Analyst ATS Resume Example - CV Template 2026 > Get a Business Analyst resume (CV) sample with an ATS-friendly format, strong bullet points, role keywords, and job-specific guidance. Canonical HTML: https://www.liftmycv.com/resume-samples/business-analyst-resume/ Markdown: https://www.liftmycv.com/resume-samples/business-analyst-resume.md Site: https://www.liftmycv.com/ Business Analyst ATS Resume Example - CV Template 2026 On this page, you can preview an ATS-friendly Business Analyst resume template, see what to include in each section, review strong bullet examples and relevant keywords, avoid common mistakes, and create a job-specific resume that matches real business analyst job requirements. { "title": "How LiftmyCV Helps with Business Analyst Resumes", "subtitle": "For a Business Analyst resume, LiftmyCV helps create job-specific resumes, generate a resume for each application, and match your resume to relevant roles with less manual setup.", "cards": [ { "icon": "FileText", "title": "Create Job-Specific Resumes", "desc": "Paste a job description and create a job-specific resume in under a minute for less than $1.", "href": "https://www.liftmycv.com/ai-resume-generator/" }, { "icon": "Bot", "title": "Generate Per-Job Resumes During Auto-Apply", "desc": "During auto-apply sessions, LiftmyCV can generate a per-job resume for each role, helping your application stay aligned with the job description.", "href": "https://www.liftmycv.com/ai-auto-apply/" }, { "icon": "Search", "title": "Match Your Resume to Relevant Openings", "desc": "LiftmyCV uses AI to match your resume with relevant jobs, autofill application forms, and submit applications automatically.", "href": "https://www.liftmycv.com/ai-job-matching/" } ] } { "title": "Why This Business Analyst Template Works", "intro": "A Business Analyst resume needs to connect requirements work, stakeholder communication, data analysis, and delivery outcomes without becoming a dense project history. This structure keeps sections readable for ATS-based applications while giving recruiters clear places to find tools, process documentation, user stories, reporting work, and measurable improvements.", "items": [ { "title": "Readable ATS Formatting", "text": "The layout uses standard headings such as Summary, Skills, Experience, Education, Certifications, and Tools, which supports cleaner parsing across many application systems. Simple formatting also keeps key Business Analyst details visible, including SQL, Excel, Jira, process mapping, requirements gathering, UAT coordination, and stakeholder documentation." }, { "title": "Logical Resume Sections", "text": "Business Analyst resumes often cover several workstreams, so the section order matters. A brief summary leads into skills and tools before project-heavy experience, letting a reviewer quickly separate analysis methods, systems knowledge, documentation work, and delivery support without digging through long paragraphs." }, { "title": "Natural Keyword Placement", "text": "The skills and experience sections give you room to use terms like business requirements, user stories, data analysis, gap analysis, process improvement, acceptance criteria, dashboards, and stakeholder management in context. Keywords appear inside real responsibilities rather than as a packed list with no evidence behind them." }, { "title": "Measurable Analysis Results", "text": "Experience bullets are shaped around outcomes a Business Analyst can credibly document, such as reducing manual reporting steps, improving requirements clarity, supporting system implementation, or shortening issue resolution during UAT. The format encourages each bullet to connect an analysis activity with a business process, system, user group, or delivery result." } ] } { "title": "What to Include in This Resume", "intro": "A Business Analyst resume should connect requirements work, data analysis, process mapping, and stakeholder communication to clear business outcomes. Use each section to show the artifacts you produced, the tools you used, and how your analysis improved delivery, reporting, cost control, or user adoption.", "columns": [ "Section", "What to write", "What to avoid", "Example" ], "rows": [ { "section": "Professional Summary", "what_to_write": "Summarize your experience level, domains, requirements work, data analysis scope, and one outcome tied to process improvement, delivery accuracy, reporting, or stakeholder decision-making.", "what_to_avoid": "Avoid generic analyst language, unsupported leadership claims, or summaries that omit tools, artifacts, and measurable business results.", "example": "Business Analyst with 5+ years of experience across requirements gathering, process improvement, stakeholder workshops, and data-driven product delivery. Reduced requirement rework by 28% by improving user story quality, UAT traceability, and Jira backlog governance." }, { "section": "Areas of Expertise", "what_to_write": "List business analysis capabilities that match common BA responsibilities, including requirements, process mapping, Agile delivery, data interpretation, documentation, and solution validation.", "what_to_avoid": "Avoid soft-skill-only lists or broad labels such as communication, teamwork, and problem solving without BA context.", "example": "Requirements Elicitation, User Stories, Acceptance Criteria, Process Mapping, Stakeholder Workshops, Gap Analysis, UAT Coordination, Data Analysis, Agile Backlog Management, Business Case Support" }, { "section": "Technical Proficiencies", "what_to_write": "Include BA tools, reporting platforms, querying skills, modeling notations, and collaboration systems used to document requirements, validate data, and support delivery teams.", "what_to_avoid": "Avoid listing every software product you have opened once or mixing unrelated tools with no business analysis purpose.", "example": "SQL, Advanced Excel, Power BI, Tableau, Jira, Confluence, Visio, Lucidchart, BPMN, Salesforce" }, { "section": "Professional Experience", "what_to_write": "Write achievement bullets around requirements artifacts, stakeholder sessions, dashboards, UAT cycles, workflow redesign, backlog refinement, and measurable improvements in delivery, adoption, accuracy, or efficiency.", "what_to_avoid": "Avoid task-only bullets such as attended meetings, gathered requirements, or worked with developers without scope, method, tool, or result.", "example": "Business Analyst, Meridian Systems. Led requirements discovery for a customer portal used by 45,000 account holders, reducing post-release change requests by 31% through improved user stories and acceptance criteria. Built Power BI reporting from SQL extracts to track adoption and helped product leaders prioritize 12 workflow improvements." }, { "section": "Earlier Roles", "what_to_write": "Use this section for older analyst, operations, project coordination, QA, reporting, or support roles that explain your path into business analysis.", "what_to_avoid": "Avoid long descriptions of early jobs if they repeat your current BA responsibilities or push recent achievements too far down the page.", "example": "Operations Analyst, Northlake Services, 2017 to 2019" }, { "section": "Education", "what_to_write": "Include degree, institution, graduation year, and relevant coursework only when it supports business analysis, systems, data, finance, operations, or technology work.", "what_to_avoid": "Avoid unrelated coursework lists, outdated academic projects, or excessive detail that takes space from requirements and delivery achievements.", "example": "Bachelor of Science in Business Information Systems, State University, 2017. Coursework in database management, operations analysis, statistics, and systems design." }, { "section": "Certifications", "what_to_write": "Add recognized business analysis, Agile, Scrum, product, data, or platform credentials that reinforce requirements work, delivery practices, analytics, or systems knowledge.", "what_to_avoid": "Avoid expired, unrelated, or entry-level certificates that do not connect to BA responsibilities, tools, or delivery environments.", "example": "IIBA ECBA, PMI Professional in Business Analysis, Certified ScrumMaster, Microsoft Power BI Data Analyst Associate" } ], "quick_tip": "Anchor every section in requirements quality, data-backed decisions, process improvement, and delivery outcomes rather than general business support." } { "title": "Business Analyst Resume Example Bullets", "intro": "Weak business analyst bullets list tasks without context. Strong bullets show the business problem, analysis method, systems used, stakeholders involved, and the measurable result of the recommendation or requirement change.", "columns": [ "Bullet", "Strong bullet", "Weak bullet" ], "rows": [ { "section": "Requirements Gathering", "strong_bullet": "Facilitated requirements workshops with operations, finance, and engineering teams, translating 45 stakeholder needs into user stories and acceptance criteria for a billing system upgrade.", "weak_bullet": "Gathered requirements from different business teams." }, { "section": "Process Improvement", "strong_bullet": "Mapped current-state order management workflows in Visio, identified approval delays, and recommended process changes that reduced manual handoffs by 30%.", "weak_bullet": "Worked on improving business processes." }, { "section": "Data Analysis", "strong_bullet": "Analyzed customer churn trends using SQL and Excel pivot models, isolating three billing-related drivers and informing retention actions for the customer success team.", "weak_bullet": "Analyzed data and created reports." }, { "section": "System Implementation", "strong_bullet": "Partnered with product owners during CRM implementation, validating functional specifications, coordinating UAT scripts, and resolving 28 defects before production release.", "weak_bullet": "Helped with a system implementation project." }, { "section": "Executive Reporting", "strong_bullet": "Built Power BI dashboards for sales leadership, combining pipeline, conversion, and revenue data to replace weekly manual reporting and improve visibility into forecast gaps.", "weak_bullet": "Created dashboards for business leaders." } ] } { "title": "Business Analyst Keywords Recruiters Often Look For", "intro": "Use these role-relevant terms naturally across your summary, skills section, project bullets, and business analysis achievements.", "items": [ "Requirements Gathering", "User Stories", "Acceptance Criteria", "Process Mapping", "Gap Analysis", "Stakeholder Management", "SQL", "Jira", "Confluence", "Power BI", "Tableau", "UAT", "Agile Scrum", "BPMN" ] } Business Analyst Resume Formatting Rules Use this section to catch formatting and content problems before your Business Analyst resume reaches a recruiter or ATS. Watch for vague wording, missing metrics, generic skill lists, tiny fonts, unclear section breaks, and unreadable structure that can bury requirements gathering, reporting, process mapping, and stakeholder work. - use a clean, ATS-friendly layout - keep the resume to one page when possible, two pages only when justified - use readable 10.5 to 12 pt body text - stick to standard fonts like Arial, Calibri, or Times New Roman - use clear section headings and a simple reading order - keep contact details in the main body of the resume - show measurable business analysis impact with numbers and outcomes - name the business analysis tools and platforms you actually used - tailor keywords naturally to the target Business Analyst role - save the file as a simple .pdf or .docx - do not use photos or profile pictures - do not use fancy or decorative fonts - do not add tables, columns, text boxes, icons, or graphics - do not place important details in headers or footers - do not turn the resume into a dense wall of text - do not write vague claims without metrics or context - do not list every business analysis tool or platform you have ever touched - do not stuff keywords unnaturally - do not let the resume run past two pages for this template - do not use design-heavy layouts that are harder for ATS to parse ## Resume sample Maya Ellison Business Analyst Charlotte, NC • maya.ellison@liftmycv.com • linkedin.com/in/maya-ellison ## Professional Summary Business Analyst with 7 years of experience translating operational needs into requirements, process maps, dashboards, and system enhancements for finance, customer operations, and digital product teams. Skilled in stakeholder interviews, user stories, acceptance criteria, UAT coordination, data analysis, workflow documentation, and Agile delivery. Known for improving reporting accuracy, reducing manual work, and helping cross-functional teams move from unclear business requests to documented, testable solutions. ## Areas of Expertise Requirements Gathering • Business Process Mapping • Stakeholder Management • User Stories • Acceptance Criteria • Backlog Refinement • UAT Planning • Data Analysis • KPI Reporting • Gap Analysis • Current-State and Future-State Workflows • Agile and Scrum Delivery • Change Impact Analysis • Operational Reporting • Vendor and System Implementation Support ## Technical Proficiencies Jira • Confluence • Microsoft Visio • Lucidchart • SQL • Microsoft Excel • Power BI • Tableau • Salesforce • ServiceNow • Azure DevOps • Miro • SharePoint • BPMN • REST API Documentation • Basic Data Mapping ## Professional Experience BrightPath Financial Services - Charlotte, NC | February 2023 - Present Senior Business Analyst Lead business analysis for lending operations, reporting, and workflow automation projects supporting product, compliance, operations, and technology stakeholders. - Documented requirements, process flows, data fields, business rules, and acceptance criteria for 14 system enhancements across loan intake, document review, exception handling, and servicing workflows. - Reduced manual reconciliation work by 32% by mapping current-state Excel-based processes, defining future-state controls, and partnering with engineering to automate exception reporting in Power BI. - Facilitated stakeholder workshops with operations managers, compliance analysts, product owners, and developers to resolve requirement gaps before sprint planning, reducing reopened stories by 24% over two quarters. - Created SQL queries and validation checks to compare source system records against dashboard outputs, improving monthly KPI reporting accuracy from 91% to 98%. - Coordinated UAT for a Salesforce case management enhancement involving 45 test scenarios, 9 business users, defect triage, signoff tracking, and release readiness documentation. - Built executive-ready process maps in Visio and Lucidchart for loan exception routing, helping leadership identify 6 approval steps that could be consolidated without removing required compliance checks. Riverstone Health Solutions - Raleigh, NC | June 2020 - February 2023 Business Analyst Supported digital operations and customer service initiatives for a healthcare technology organization, with emphasis on requirements documentation, reporting, workflow improvement, and user acceptance testing. - Gathered and documented business requirements for a ServiceNow ticket routing project that supported 300+ internal users and reduced misrouted support requests by 28% after implementation. - Converted stakeholder requests into user stories, acceptance criteria, wireframe notes, and field-level requirements for Agile delivery teams working in Jira and Confluence. - Analyzed ticket volume, resolution time, escalation reason, and customer segment data in Excel and Tableau to identify 5 recurring service issues, informing a knowledge base redesign. - Partnered with QA analysts to build UAT scripts for portal updates, covering account access, claim inquiry, notification settings, role permissions, and edge-case scenarios. - Produced weekly status reports for project managers, summarizing requirement decisions, open risks, dependency owners, defect trends, and release scope changes. - Helped reduce average customer service handling time by 15% by documenting duplicate data entry steps and supporting a workflow change that prefilled account and case information. CedarPoint Retail Group - Greensboro, NC | August 2018 - June 2020 Junior Business Analyst Assisted business systems and operations teams with requirements gathering, reporting, documentation, and process improvement for retail inventory and customer support workflows. - Maintained requirements logs, meeting notes, decision records, and issue trackers for inventory reporting and order management projects. - Built Excel dashboards using pivot tables, lookup formulas, and charts to monitor inventory adjustments, late purchase orders, and store-level stock discrepancies. - Interviewed store operations users to document pain points in return processing, producing process maps that identified 4 unnecessary manual approval steps. - Supported UAT by preparing test data, recording defects, updating retest status, and confirming that resolved items matched documented acceptance criteria. ## Earlier Roles **Operations Reporting Coordinator**, CedarPoint Retail Group - Greensboro, NC | May 2017 - August 2018. Prepared weekly operational reports, maintained Excel trackers, reconciled source data, and supported managers with ad hoc analysis for inventory, returns, and service metrics. ## Education **Bachelor of Science in Business Administration** University of North Carolina at Greensboro - Greensboro, NC ## Certifications Certified Business Analysis Professional (CBAP), IIBA Professional Scrum Master I (PSM I), Scrum.org Microsoft Certified: Power BI Data Analyst Associate ## Example jobs - **Software Business Analyst (Partner Products) / Technical Business Analyst — Lendi Group — Makati City, Metro Manila, Philippines**: Lendi Group is seeking a Software Business Analyst to join their innovative digital platform, focusing on revolutionizing property journeys. With strong partnerships and an advanced AI-driven platform, Lendi supports clients through every stage of home ownership. This role involves collaborating with cross-functional teams to enhance partner products and integrations, analyzing systems, and ensuring smooth delivery of business goals. Benefits include a hybrid work environment, comprehensive health coverage, and opportunities for growth in a vibrant culture. - **Agile Business Analyst — Johnson Matthey Global Business Services — Vilnius - LT**: Pay Range: €44000 - €55000 At Johnson Matthey, your work will matter. As an Agile Business Analyst, you'll join a world leader in platinum group metals with over 200 years of history. Using advanced metals chemistry, you'll help tackle the world's biggest challenges - cutting emissions, powering modern life and supporting life-saving technologies - by applying, refining and recycling metals that matter for a healthier, more sustainable, circular future. ** The role: ** As an Agile Business Analyst, you will help drive our goals by: - Translating complex business needs into clear requirements, user stories and acceptance criteria for data, integration and low-code products. - Leading stakeholder workshops and facilitating collaboration between business, product, engineering and platform teams. - Supporting the full delivery lifecycle, from discovery and business case development through to testing and implementation. - Analysing business processes, data flows and automation opportunities to identify scalable solutions and measurable outcomes. - Defining and documenting data quality, governance and integration requirements to support reliable decision-making. - Driving alignment across teams, managing change effectively and helping deliver value-focused digital transformation initiatives. **Key skills that will help you succeed in this role: ** - Experience as a Business Analyst working on digital, data or technology-led products and services. - Strong stakeholder management skills with the ability to communicate effectively with technical and non-technical audiences. - Knowledge of Agile delivery approaches and experience creating and prioritising epics, user stories and backlogs. - Experience analysing data, mapping processes and translating insights into practical business requirements. - Exposure to ERP systems, APIs, data integration platforms, workflow automation or low-code technologies. - Excellent problem-solving, facilitation and organisational skills, with the ability to work effectively in ambiguous environments. Even if you only match some of the skills, we'd love to hear from you to discuss further! **What we offer:** We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as: - Health & Well-being: a diverse, inclusive, work & life balance work environment; hybrid way of working; health insurance from the first day of employment; employee assistance program - Life, accidents & critical diseases insurance - 25 days of paid vacation leave - IIIrd Pillar Pension Fund contributions - Paid volunteering opportunities (2 days per year) - Great career growth and development opportunities in a global organization Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact GlobalRecruit@matthey.com. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. How to apply: If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you. **If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday ([myworkday.com](https://wd3.myworkday.com/matthey/d/pex/home.htmld))** All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: [Johnson Matthey Privacy Notice](https://matthey.com/en/website-information/privacy-notice) You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place. We appreciate the time and effort taken in completing an application. By applying for this role and creating an account you are agreeing to [Johnson Matthey Privacy Notice](https://matthey.com/en/website-information/privacy-notice) Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. - **Data & Reporting Business Analyst — Sun Life Financial (U.S.) Services Company, Inc. — Kansas City, MO Office**: Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. [Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.](https://www.sunlife.com/us/en/) **Job Description:** Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. **Our team members****and leaders are expected to foster connection and teamwork by****being present in the office at least 2 days per week.** **The Opportunity:** The Data & Reporting Analyst is responsible for developing maintaining and optimizing reporting solutions that provide actionable insights to business leaders in the Stop Loss Claims team. This role supports data driven decision making across operations by identifying anomalies, automating manual processes, and enabling business leaders with evidence-based insights to optimize operations and reduce costs. The Analyst partners closely with Stop Loss business stakeholders to translate data into insights, automate reporting processes and improve overall efficiency through analytics and visualization tools. **How you will contribute:** - Data Analysis & Insights Develops and deploys SQL-based reporting and statistical models using Power Query, VBA, Excel and Python - Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement - Support business decision-making through ad hoc analyses and structured reporting - Translate complex data into clear, actionable insights for leadership Reporting & Dashboard Development - Partners with the COE Reporting team to enhance and improve Stop Loss Claims dashboard - Ensures data accuracy, dashboard uptime, and data freshness across all reporting systems - Completes timely reporting and analysis requests with rigorous data quality validation - Documents methodologies and maintains comprehensive records of reporting processes - Data Management & Quality Validate, cleanse, and maintain data integrity across multiple sources - Support data governanace and ensure adherence to data standards and definitions - Partner with IT and data teams to resolve data issues and improve data pipelines Process Improvement & Automation - Identify opportunities to automate manual reporting processes and streamline workflows - Implement data solutions that improve efficiency and reduce redundancy - Support continuous improvement initiatives through analytics and performance tracking - Performs root cause analysis to identify systemic inefficiencies and operational bottlenecks Stakeholder Collaboration - Work closely with business leaders to define reporting needs and requirements - Provide ongoing support for reporting tools and troubleshoot user issues - Present findings and recommendations to leadership in a clear and concise manner - Engages with leadership, IT teams, and business teams to facilitate data interpretation, present evidence-based recommendations, and resolve technical and operational constraints - Escalates significant data and reporting inaccuracies, anomalies, and strategic requests requiring new data sources or system integration to management **What you will bring with you:** - Bachelor's degree in a quantitative field (Computer Science, Data Science, Statistics, Mathematics, Engineering, Economics, Actuarial Science, or Business Analytics) OR equivalent professional experience demonstrating competency in data analysis and analytics - 2–3 years of experience in data analysis, business intelligence, or analytics - Demonstrated proficiency with SQL including query optimization, complex joins, and performance tuning - Proficiency with at least one programming language (Python, R, or similar) - Experience building dashboards or reports using visualization tools (Tableau, Excel) - Familiarity with statistical analysis and forecasting concepts - Advanced Excel skills including complex formulas, pivot tables, and data manipulation - Expertise in data visualization and self-service dashboard development - Knowledge of statistical foundations including forecasting methodologies, regression, and time-series analysis - Preferred: Insurance and claims operations business acumen - Understanding of inventory management and demand planning principles - Ability to translate technical findings for non-technical stakeholders - Strong analytical thinking and problem-solving capabilities - Attention to detail and commitment to data accuracy - Effective communication and stakeholder collaboration skills **Salary:** Salary Range: $60,400 - $90,600 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? [Join our talent community](https://pages.beamery.com/sunlifecareers/page/join-sunlife-us) to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. **Life is brighter when you work at Sun Life** At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our [benefits](https://www.sunlife.com/us/en/about/careers/our-benefits/) and [recognition](https://www.sunlife.com/us/en/about/inclusion-at-sun-life/recognition-and-partnerships/) within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [thebrightside@sunlife.com](mailto:thebrightside@sunlife.com?subject=thebrightside%40sunlife.com) to request an accommodation. For applicants residing in California, please read our employee [California Privacy Policy and Notice.](https://www.sunlife.com/sl/pslf-united-states/en/privacy/respecting-your-privacy-in-the-united-states/privacy-policy-and-notice-for-california-residents/) We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Job Category:** Business Analysis - Process **Posting End Date:** 30/07/2026 ## FAQ ### What is the best format for a Business Analyst resume? Use a reverse-chronological format if you have business analyst, product, operations, finance, or systems experience. Lead with a short summary, then list core skills such as requirements gathering, stakeholder management, process mapping, user stories, SQL, Excel, Jira, Visio, Tableau, Power BI, and UAT before your work history. ### How long should a Business Analyst resume be? Most Business Analyst resumes should be one page if you have under 10 years of experience. A two-page resume is reasonable if you have multiple projects, systems, domains, or measurable process improvements that directly support the roles you are applying for. ### What should I include in a Business Analyst resume summary? Your summary should name the type of analysis you do, the business areas you support, and the tools or methods you use. For example, mention requirements documentation, stakeholder workshops, workflow analysis, data reporting, Agile delivery, or experience translating business needs into functional specifications. ### Do certifications matter on a Business Analyst resume? Certifications can help if they support the role, especially CBAP, CCBA, PMI-PBA, Scrum, Agile, or analytics credentials. Place them in a dedicated certifications section and avoid letting them replace stronger evidence such as completed projects, requirements deliverables, dashboards, process improvements, or system implementations. ### Can I use the same Business Analyst resume for every application? A single base resume is useful, but each application should reflect the job description’s domain, tools, and deliverables. Adjust your skills and bullets to match keywords such as BRD, FRD, user stories, SQL, UAT, gap analysis, process improvement, data visualization, stakeholder interviews, or Salesforce if they apply to your background. ### How do I write a Business Analyst resume with limited experience? Focus on projects where you analyzed requirements, improved a workflow, created reports, documented processes, tested systems, or worked with stakeholders. Academic, internship, operations, customer support, finance, or IT experience can be useful if the bullets show analysis, documentation, data handling, and business problem solving. Create a Job-Specific Business Analyst Resume with LiftmyCV Create a professional, ATS-friendly Business Analyst resume in seconds by pasting a job description. Or turn on per-job resume generation before starting auto-apply, so the AI agent adjusts your resume for each role.