# Chief Information Officer (CIO) ATS Resume Example 2026 > Get a Chief Information Officer resume (CV) sample with an ATS-friendly format, strong bullet points, role keywords, and job-specific guidance. Canonical HTML: https://www.liftmycv.com/resume-samples/chief-information-officer-resume/ Markdown: https://www.liftmycv.com/resume-samples/chief-information-officer-resume.md Site: https://www.liftmycv.com/ Chief Information Officer (CIO) ATS Resume Example 2026 On this page, you can preview an ATS-friendly Chief Information Officer resume template, see what to include in each section, review strong bullet examples and relevant keywords, avoid common mistakes, and create a job-specific resume that fits real CIO roles. { "title": "How LiftmyCV Helps with Chief Information Officer Resumes", "subtitle": "For a Chief Information Officer resume, LiftmyCV helps create job-specific versions, generate resumes per application during auto-apply, and match your resume to relevant roles.", "cards": [ { "icon": "FileText", "title": "Create Job-Specific Resumes", "desc": "Paste a job description and create a job-specific resume in under a minute for less than $1.", "href": "https://www.liftmycv.com/ai-resume-generator/" }, { "icon": "Bot", "title": "Generate Per-Job Resumes During Auto-Apply", "desc": "During auto-apply sessions, LiftmyCV can generate a per-job resume for each role, helping your application stay aligned with the job description.", "href": "https://www.liftmycv.com/ai-auto-apply/" }, { "icon": "Search", "title": "Match Your Resume to Relevant Openings", "desc": "LiftmyCV uses AI to match your resume with relevant jobs, autofill application forms, and submit applications automatically.", "href": "https://www.liftmycv.com/ai-job-matching/" } ] } { "title": "Why This Chief Information Officer Template Works", "intro": "A Chief Information Officer resume has to connect executive technology leadership with board-level priorities, operating discipline, and measurable delivery. This structure keeps strategy, governance, cybersecurity, enterprise systems, budget ownership, vendor management, and transformation outcomes readable for both ATS parsing and executive review.", "items": [ { "title": "Readable ATS Formatting", "text": "The layout uses standard resume sections, plain headings, and consistent spacing so systems can read titles, dates, employers, certifications, and technology terms without relying on graphics or columns. For a CIO, that means ERP, cloud migration, cybersecurity governance, IT budget, enterprise architecture, and compliance language can sit in text fields that are easier to parse." }, { "title": "Executive Section Order", "text": "The structure starts with a short executive summary, then moves into core leadership areas, recent CIO or technology executive roles, education, and certifications. That order lets a reader quickly check scope, such as global teams, capital planning, security oversight, vendor portfolios, and transformation programs, before reading detailed accomplishments." }, { "title": "Natural Keyword Placement", "text": "CIO resumes need keywords, but they read poorly when every line is packed with systems and governance terms. This format gives separate space for enterprise technology leadership, cybersecurity, cloud strategy, data governance, IT service management, business continuity, digital transformation, and vendor negotiation while keeping the experience bullets focused on actual work." }, { "title": "Measured Technology Outcomes", "text": "The experience section is built for outcomes a CIO is expected to own, not task lists about attending meetings or managing systems. Bullets can show results tied to infrastructure modernization, security risk reduction, application consolidation, operating cost control, uptime, audit readiness, M&A integration, service delivery, and large program execution." } ] } { "title": "What to Include in This Resume", "intro": "A Chief Information Officer resume should connect executive technology leadership with business outcomes, not just list systems managed. Use each section to show governance, cybersecurity resilience, cloud strategy, data and AI oversight, vendor accountability, budget ownership, and enterprise modernization results.", "columns": [ "Section", "What to write", "What to avoid", "Example" ], "rows": [ { "section": "Professional Summary", "what_to_write": "Summarize CIO-level ownership across enterprise technology strategy, cybersecurity, cloud modernization, data governance, AI adoption, budgets, vendors, and board communication, with one clear business or operational result.", "what_to_avoid": "Avoid technical-only summaries, vague leadership language, or claims without enterprise scope, budget size, risk context, or measurable modernization outcomes.", "example": "Chief Information Officer with 15+ years of experience leading enterprise IT strategy, cybersecurity governance, cloud migration, and data platform modernization. Reduced infrastructure operating costs by 18% while improving service availability through hybrid cloud consolidation, vendor renegotiation, and IT operating model redesign." }, { "section": "Areas of Expertise", "what_to_write": "Include 7 to 10 executive technology leadership areas that map to CIO responsibilities, especially strategy, governance, risk, modernization, financial stewardship, operating models, and business partnership.", "what_to_avoid": "Avoid generic soft skills, narrow administrator tasks, or long lists of unrelated technical buzzwords that do not reflect CIO-level accountability.", "example": "Enterprise IT Strategy, Cybersecurity Governance, Cloud Transformation, Data and AI Governance, IT Financial Management, Vendor Management, ERP Modernization, Board Reporting, Business Continuity, Technology Operating Models" }, { "section": "Technical Proficiencies", "what_to_write": "List platforms, frameworks, and methods a CIO may oversee or use for governance, architecture, security, delivery, finance, collaboration, and enterprise reporting.", "what_to_avoid": "Avoid presenting yourself as hands-on in every tool unless accurate, and do not list obsolete systems without strategic context.", "example": "Microsoft Azure, AWS, ServiceNow, SAP S/4HANA, Salesforce, Workday, Snowflake, Power BI, ITIL, COBIT, NIST Cybersecurity Framework" }, { "section": "Professional Experience", "what_to_write": "Show executive scope, such as enterprise size, budget responsibility, transformation programs, cybersecurity posture, cloud migration, ERP delivery, vendor consolidation, and measurable business impact.", "what_to_avoid": "Avoid duty lists that read like an IT director job description without budget, governance, risk, transformation, stakeholder, or board-level outcomes.", "example": "Chief Information Officer, Meridian Health Systems. Led a 120-person technology organization through EHR stabilization, cloud infrastructure migration, and security governance redesign, reducing critical incidents by 32% in 12 months. Consolidated 46 vendor contracts and implemented ServiceNow portfolio reporting, cutting annual run-rate spend by 14% while improving executive visibility into project risk." }, { "section": "Earlier Roles", "what_to_write": "Include earlier technology leadership roles that show progression toward CIO scope, such as VP of IT, Director of Infrastructure, Enterprise Architect, or IT Operations Leader.", "what_to_avoid": "Avoid detailed early-career bullet points unless they explain a major leadership step or highly relevant enterprise transformation foundation.", "example": "Vice President of Information Technology, Northbridge Manufacturing Group, 2015 to 2019" }, { "section": "Education", "what_to_write": "Provide degree, institution, and graduation year, with relevant coursework only if it supports executive technology, business administration, information systems, cybersecurity, or analytics leadership.", "what_to_avoid": "Avoid overloading this section with unrelated coursework, outdated software classes, or academic details that distract from executive operating experience.", "example": "MBA, Information Systems Management, University of Illinois Urbana-Champaign, 2011" }, { "section": "Certifications", "what_to_write": "List executive-relevant certifications or training tied to governance, security, cloud, service management, enterprise architecture, risk, or board-level technology oversight.", "what_to_avoid": "Avoid entry-level technical certificates unless they support a current CIO responsibility or connect clearly to enterprise strategy.", "example": "CISSP, Certified in the Governance of Enterprise IT, ITIL 4 Strategic Leader, AWS Certified Cloud Practitioner" } ], "quick_tip": "Write every CIO resume section around enterprise scope, risk ownership, modernization decisions, financial discipline, and measurable business value." } { "title": "Chief Information Officer Resume Example Bullets", "intro": "Weak CIO bullets list broad ownership of IT functions. Strong bullets show executive action, business scope, governance method, technology platform, and measurable operational or financial result.", "columns": [ "Bullet", "Strong bullet", "Weak bullet" ], "rows": [ { "section": "IT Strategy", "strong_bullet": "Defined a three-year enterprise IT roadmap covering cloud migration, application modernization, cybersecurity controls, and data governance, aligning $18M in technology spend with board-approved growth priorities.", "weak_bullet": "Managed IT strategy for the company." }, { "section": "Cloud Transformation", "strong_bullet": "Led migration of 140 business applications from legacy data centers to Azure and SaaS platforms, reducing infrastructure costs by 22% while improving disaster recovery readiness.", "weak_bullet": "Oversaw cloud migration projects." }, { "section": "Cybersecurity Governance", "strong_bullet": "Established an enterprise security governance program using NIST controls, quarterly risk reviews, and executive reporting, closing 85% of critical audit findings within two quarters.", "weak_bullet": "Improved company cybersecurity practices." }, { "section": "ERP Modernization", "strong_bullet": "Sponsored global ERP consolidation across finance, supply chain, and HR functions, replacing 11 fragmented systems with SAP S/4HANA and standardizing reporting for 4,000 employees.", "weak_bullet": "Worked on ERP system improvements." }, { "section": "Vendor Portfolio", "strong_bullet": "Restructured telecom, software, and managed services contracts through vendor scorecards and renewal governance, eliminating duplicate spend and delivering $3.2M in annual savings.", "weak_bullet": "Managed technology vendors and contracts." } ] } { "title": "Chief Information Officer Keywords Recruiters Often Look For", "intro": "Use these role-relevant terms naturally across your CIO resume summary, leadership experience, skills, and technology transformation achievements.", "items": [ "IT Strategy", "Digital Transformation", "AI Governance", "Cybersecurity Oversight", "Cloud Architecture", "Enterprise Architecture", "Data Governance", "Technology Roadmaps", "IT Budgeting", "Vendor Management", "Risk Management", "Regulatory Compliance", "ERP Systems", "Executive Leadership" ] } Chief Information Officer Resume Formatting Rules Use this section to catch formatting and content problems before your Chief Information Officer resume reaches a recruiter or ATS. Watch for vague executive wording, missing metrics, generic technology skill lists, tiny fonts, unclear formatting, and unreadable structure that hides IT strategy, governance, security, and business transformation work. - use a clean, ATS-friendly layout - keep the resume to one page when possible, two pages only when justified - use readable 10.5 to 12 pt body text - stick to standard fonts like Arial, Calibri, or Times New Roman - use clear section headings and a simple reading order - keep contact details in the main body of the resume - show measurable IT leadership impact with numbers and outcomes - name the enterprise systems and platforms you actually used - tailor keywords naturally to the target Chief Information Officer role - save the file as a simple .pdf or .docx - do not use photos or profile pictures - do not use fancy or decorative fonts - do not add tables, columns, text boxes, icons, or graphics - do not place important details in headers or footers - do not turn the resume into a dense wall of text - do not write vague claims without metrics or context - do not list every enterprise system or platform you have ever touched - do not stuff keywords unnaturally - do not let the resume run past two pages for this template - do not use design-heavy layouts that are harder for ATS to parse ## Resume sample Marcus Ellison Chief Information Officer Charlotte, NC • marcus.ellison@liftmycv.com • linkedin.com/in/marcus-ellison ## Professional Summary Technology executive with 8 years of progressive IT leadership experience across enterprise systems, cybersecurity, cloud modernization, data governance, vendor management, and business transformation. Experienced leading multi-disciplinary teams, managing IT operating and capital budgets up to $18M, aligning technology roadmaps with business priorities, and improving reliability, security, and cost control across distributed environments. Known for translating board-level objectives into practical IT programs covering AI governance, cloud services, ERP modernization, risk management, and service delivery. ## Areas of Expertise IT Strategy & Roadmapping • Digital Transformation • Cybersecurity & Risk Management • Cloud Modernization • AI Governance • Enterprise Architecture • Data Governance • IT Budgeting • Vendor & Contract Management • ERP & CRM Platforms • Business Continuity • IT Service Management • Executive Reporting • Compliance Controls • Change Management • M&A Technology Integration ## Technical Proficiencies Microsoft Azure • AWS • Microsoft 365 • ServiceNow • Jira • Workday • Salesforce • SAP S/4HANA • Oracle NetSuite • Power BI • Tableau • Snowflake • Okta • CrowdStrike • Splunk • Microsoft Sentinel • Palo Alto Networks • Cisco Meraki • VMware • Kubernetes • ITIL Practices • COBIT • NIST Cybersecurity Framework • SOC 2 Readiness ## Professional Experience BrightPath Manufacturing Group - Charlotte, NC | March 2024 - Present Chief Information Officer Lead enterprise technology strategy for a mid-market manufacturing and distribution organization with 1,200 employees, 14 operating sites, and hybrid cloud infrastructure supporting ERP, supply chain, finance, sales, and plant operations. - Built a 3-year technology roadmap covering ERP stabilization, cloud migration, cybersecurity maturity, data governance, and AI usage controls, aligning 38 initiatives to finance, operations, and customer service priorities. - Manage an $18M annual IT budget and a 42-person organization across infrastructure, applications, security, data, help desk, and business relationship management. - Reduced infrastructure run costs by 21% through Azure workload optimization, SaaS contract consolidation, storage tiering, and retirement of 46 underused servers and legacy applications. - Improved critical system availability from 98.6% to 99.7% by implementing incident response playbooks, application monitoring, change advisory review, and quarterly disaster recovery testing. - Launched an enterprise cybersecurity program using NIST CSF and CIS control mapping, reducing high-risk audit findings by 64% within 12 months. - Introduced executive technology scorecards covering uptime, cyber risk, project delivery, service desk performance, budget variance, and vendor performance for monthly board and operating committee reviews. - Established AI governance guidelines for approved tools, data classification, access review, prompt handling, and vendor risk assessment across finance, HR, engineering, and customer support use cases. NorthStar Health Services - Raleigh, NC | July 2021 - March 2024 Vice President, Information Technology Directed IT operations, application delivery, security coordination, and enterprise project management for a regional healthcare services company with 900 employees and 65 clinic locations. - Led a 29-member IT team supporting EHR integrations, Microsoft 365, endpoint management, identity access, network operations, reporting platforms, and vendor-managed clinical systems. - Delivered a Microsoft 365 and Intune endpoint modernization program across 1,800 devices, reducing device provisioning time from 5 days to under 1 day. - Partnered with compliance and security leaders to strengthen access reviews, MFA enforcement, privileged account controls, and vendor risk documentation for HIPAA-aligned operations. - Completed consolidation of three service desk queues into ServiceNow, improving first-contact resolution from 61% to 78% and reducing average ticket age by 34%. - Negotiated telecom, endpoint protection, and SaaS renewals that lowered annual recurring costs by $1.4M while improving support terms and security reporting requirements. - Directed technology integration for 18 acquired clinic locations, standardizing identity management, network connectivity, hardware images, EHR access, and reporting within 90 days of close. Summit Retail Brands - Atlanta, GA | May 2018 - July 2021 Director of IT Operations Oversaw infrastructure, service delivery, cloud operations, and enterprise support for a retail organization with e-commerce, warehouse, and corporate technology environments. - Managed daily operations for networks, systems, endpoint support, SaaS administration, and cloud infrastructure across 7 warehouses, 110 retail locations, and corporate offices. - Migrated customer support and merchandising workloads to AWS and Azure-hosted services, reducing planned maintenance windows by 40% and improving scalability during seasonal demand peaks. - Implemented Okta SSO and MFA for 4,500 users, reducing password-related help desk volume by 31% and strengthening access controls for finance, HR, and e-commerce systems. - Created IT asset lifecycle and refresh planning process for laptops, mobile scanners, POS devices, and network equipment, improving forecast accuracy for capital purchases by 27%. - Developed incident, problem, and change management routines that reduced repeat priority incidents by 36% over four quarters. ## Earlier Roles **IT Infrastructure Manager**, Summit Retail Brands - Atlanta, GA | 2016 - 2018. Managed network upgrades, server virtualization, endpoint support, and infrastructure vendor coordination for corporate and warehouse environments. ## Education **Master of Business Administration, Information Systems Management** Georgia State University - Atlanta, GA **Bachelor of Science in Information Technology** University of North Carolina at Charlotte - Charlotte, NC ## Certifications Certified Information Systems Security Professional (CISSP) • Certified in the Governance of Enterprise IT (CGEIT) • ITIL 4 Foundation • Project Management Professional (PMP) • Microsoft Certified: Azure Solutions Architect Expert ## Example jobs - **Deputy Chief Information Officer — City of Aurora — Aurora Municipal Center**: **JOB LOCATION** 15151 E Alameda Pkwy Aurora, Colorado 80012-1555 **City of Aurora, Colorado** It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: **Integrity**, **Respect, Professionalism**, and **Customer Service**, and we welcome all who share these values to apply. Why Work for Aurora? - Make a difference in the lives of real people every day - Diverse community - Competitive total compensation package - Well-Funded General Employees Retirement Plan - Light rail station minutes away - On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement - Access to innovation workspaces **PRIMARY DUTIES & RESPONSIBILITIES** **Anticipated Hiring salary: $164,000.00 - $205,000.00/year ** *Salary to be commensurate with experience. * *Deadline to apply: August 12, 2026 (This position is subject to close once a qualified pool of applications has been obtained)* OVERVIEW OF JOB The City of Aurora is seeking a Deputy Chief Information Officer to provide operational leadership, organizational stability, and management oversight across the City’s technology environment. Reporting to the Chief Information Officer, the Deputy CIO oversees the managers responsible for Project and Program Management, Technical Infrastructure, and Software Solutions. This role ensures that each division delivers reliable, secure, transparent, and customer-focused technology services that support City operations and the community. The Deputy CIO will lead day-to-day IT operations, strengthen service delivery, improve operational reporting, support technology governance, and help advance the department’s next phase of organizational maturity. This includes process refinement, workforce development, operational accountability, resource planning, and continuous improvement across IT. This position serves as a key member of the IT leadership team and will serve as acting CIO when designated. PRIMARY DUTIES & RESPONSIBILITIES **Operational Leadership** - Oversee daily IT operations and project execution across assigned technology divisions, including Project and Program Management, Technical Infrastructure, and Software Solutions. - Provide operational leadership across those divisions and functions. - Monitor and report on incidents, service requests, and operational performance to ensure timely resolution, transparency, and accountability. Ensure tickets are addressed within the established Service Level Objectives. - Ensure Priority Incidents and Major Incidents are triaged, supported, communicated, resolved, and documented appropriately, including After Action Review documentation when required. - Identify recurring issues, coordinate root-cause analysis, and work with division managers to develop corrective actions, implementation plans, and measurable improvements. - Coordinate the development and improvement of operational reports, dashboards, metrics, and performance measures used to evaluate service delivery and identify improvement opportunities. - Recommend adjustments to Service Level Objectives, operating procedures, and performance metrics when data or business needs indicate change is required. - Coordinate internal change management, communication, and training activities to support successful technology adoption and operational consistency. - Partner with the CIO to support execution of the City’s strategic priorities and department-level objectives. - Partner with the Chief Information Security Officer to incorporate security best practices into operations, projects, technology decisions, and service delivery using security-by-design principles. - Establish clear operating expectations for division managers and ensure consistent accountability for service delivery, project execution, reporting, staff development, and adherence to approved policies and standards. **Governance, Standards, and Planning** - Oversee the development, implementation, and continuous improvement of IT operational policies, procedures, standards of practice, and governance processes. - Ensure each division aligns quarterly plans, initiatives, and resource commitments with City priorities and IT department objectives. - Coordinate resource tracking, capacity planning, and forecasting across divisions to ensure staffing, skills, and available capacity align with prioritized demand. - Collaborate with division managers to identify upcoming budgetary needs, operational risks, staffing requirements, vendor dependencies, and technology lifecycle requirements. - Support IT financial administration through budget planning, budget execution, forecasting, and review of technology-related expenditures. - Support vendor management activities, including contract reviews, performance discussions, renewals, negotiations, and service accountability. - Represent the IT Department on City and partner committees as designated by the CIO. **People and Culture** - Lead, coach, and develop the managers responsible for Project and Program Management, Technical Infrastructure, and Software Solutions. - Foster a collaborative, accountable, service-oriented, and improvement-focused culture across IT. - Strengthen cross-division coordination to reduce silos, improve communication, and support shared ownership of outcomes. - Recommend and coordinate recurring professional development, technical training, leadership development, and interdisciplinary learning opportunities for IT staff. - Support consistent and transparent employee evaluation practices that align with departmental goals, service expectations, and performance standards. - Work with IT managers and supervisors to support recruitment, retention, workforce planning, and succession planning activities. - Model sound judgment, professionalism, transparency, and calm decision-making in routine operations, escalations, and high-pressure situations. - Build productive working relationships with City leadership, department partners, elected officials, vendors, employees, and community stakeholders. **MINIMUM QUALIFICATIONS & WORKING CONDITIONS** An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. **Education: ** - Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field; Master’s degree preferred. **Experience: ** - Eight or more years of progressive IT leadership experience. - At least three years of experience managing operational teams and multiple functional areas. - Demonstrated success leading IT operations, service management, and organizational or cultural change. - Experience overseeing or supporting incident management, service request management, change management, operational reporting, and performance improvement. - Experience developing, implementing, or enforcing IT policies, procedures, standards, and governance practices. - Experience with IT financial administration, budget planning, budget execution, resource planning, or capacity forecasting. - Experience working with internal business partners, executive leadership, vendors, and cross-functional teams. **Licenses and Certifications:** - ITIL Certification preferred - Related IT, project management, financial, security, or public-sector certifications preferred. **Knowledge:** - Advanced knowledge of IT operations, service management, SDLC concepts, project management principles, and operational governance practices. - Advanced knowledge of IT policies, procedures, standards of practice, and performance management methods. - Intermediate knowledge of IT budget development, budget administration, resource forecasting, and financial controls. - Intermediate knowledge of cybersecurity principles, security-by-design practices, risk management, and operational security considerations. - Knowledge of incident management, Major Incident response, root-cause analysis, After Action Reviews, change management, and operational reporting. - Knowledge of infrastructure, platforms, analytics, enterprise applications, and customer support functions sufficient to lead managers across multiple technology domains. **Skills: ** - Strong IT operations management. - Strong customer service and service delivery orientation. - Strong development, implementation, and enforcement of IT policies, procedures, and standards. - Strong cross-departmental collaboration with teams both inside and outside IT. - Strong written and verbal communication. - Strong operational reporting, metrics interpretation, and performance analysis. - Strong budget forecasting, resource planning, and operational prioritization. - Strong vendor management, including contract review, service performance discussions, and negotiations. - Ability to use reporting from multiple sources to assess performance, identify trends, and recommend action. - Ability to manage competing priorities, shifting demands, and time-sensitive issues while maintaining sound judgment, professionalism, and composure. **Abilities: ** - Ability to lead managers and influence outcomes across multiple IT divisions. - Ability to collaborate effectively with executive leaders, department directors, elected officials, employees, vendors, and partner agencies. - Ability to align business objectives with technical capabilities, operational capacity, budget constraints, and City priorities. - Ability to translate technical, operational, and service delivery issues into clear business language. - Ability to establish expectations, monitor performance, identify gaps, and support corrective action. - Ability to balance operational reliability, security, service quality, budget discipline, and innovation. - Ability to lead through ambiguity, organizational change, competing priorities, and urgent operational needs. - Ability to support the CIO in department leadership, strategic planning, operational oversight, and Citywide representation. **Preferred Qualifications: ** ** ** - Experience with or knowledge of the ServiceNow platform. - Experience with financial controls, budget administration, or public-sector financial processes. - Experience building or improving IT teams through professional development, interdisciplinary training, coaching, and workforce planning. - Experience in municipal, public-sector, public safety, utility, or other complex service-oriented environments. - Experience improving IT service delivery, operational transparency, and customer satisfaction through metrics, process discipline, and leadership accountability. WORKING CONDITIONS **Essential Personnel: ** - When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel. **Physical Demands:** - This position generally performs light work, including moving no more than 20 pounds at a time and occasionally lifting up to 10 pounds overhead. **What physical activity will be performed day to day?** - Occasional carrying, walking, and standing. - Frequent sitting to conduct work on a computer. - Frequent hand and eye coordination for operation of computer keyboards and related equipment. - Frequent vision to analyze data and read reports, documents, and other written information. - Frequent speech communication and hearing to communicate with employees, vendors, residents, and City partners. - Infrequent driving between City facilities and meetings in the Denver metro area. **Work Environment:** - Frequent work in a clean, comfortable environment. - Infrequent work outside the office environment with various IT teams. This may include work from other City facilities and/or work outdoors to support City activities or events. - Infrequent work in or around emergency response vehicles or heavy machinery used by the City. - Occasional staff escalation support outside normal business hours. - Hybrid work flexibility with rotation between remote and on-site work. **Equipment Used:** - Standard business and professional tools and equipment including computers, laptop computers and mobile computing devices. The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24. **For Veterans preference:** Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. **Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.** **Drug Testing, Thorough Criminal Background Check, and Employment References:** As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies. - **Deputy Chief Information Officer / IT Director — Nanyang Technological University — NTU Main Campus, Singapore**: As the Deputy Chief Information Officer (CIO) / IT Director, you will serve as a key executive partner to the CIO, providing operational leadership and strategic guidance across the university's central technology division. You will oversee multi-disciplinary IT teams, drive large-scale digital transformation initiatives, and ensure that IT infrastructure, services, and governance align seamlessly with NTU's academic, research, and administrative goals. **Key Responsibilities:** - Strategic IT Leadership: Partner the CIO in defining and executing the university’s multi-year digital and AI roadmap, ensuring technology initiatives actively support research excellence, education, and administrative operations. - End-to-End Operational Excellence: Enterprise IT operations—including IT infrastructure, enterprise applications, cybersecurity, cloud architecture, and end-user support services—maintaining high reliability and performance. Lead operational transformation through AI-driven operations to increase efficiency and user satisfaction. - Digital Transformation & Enterprise Architecture: Lead complex enterprise-wide transformation programs, modernizing legacy systems, optimizing workflows, and integrating cloud-native solutions. Exploit AI-assisted coding tools, automated testing, and CI/CD pipelines in enterprise application development workflows. - Institutional AI & Data Hub Adoption: Champion the adoption of the university-wide Data Hubs and Enterprise AI Platform across administrative units and academic schools, bridging strategic vision with operational reality. - Governance, Risk & Compliance: Ensure robust enterprise cybersecurity, data privacy, business continuity, and regulatory compliance frameworks across all digital platforms and university assets. Support the CIO in formulating enterprise data policies and institutional AI frameworks. - Resource & Financial Stewardship: Manage multi-million-dollar capital and operational IT budgets, establishing rigorous financial modelling, ROI tracking, and procurement governance. - People Leadership & Capability: Mentor, empower, and develop a high-performing team of IT directors, managers, and technical specialists, fostering a culture of continuous learning, agility, and service excellence. - Vendor & Stakeholder Engagement: Manage strategic vendor relationships, evaluate major IT investments, and maintain strong, collaborative relationships with academic deans, administrative leaders, and governance committees. **Job Requirements:** Must-Have Qualifications & Skills: - Education: A Master’s or Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Business Information Systems, or a related field. - Experience: At least 20 years of extensive progressive leadership experience in complex, large scale IT environments, with at least 5 years in a senior IT management role. - Proven Executive Leadership: Demonstrated track record of leading large, multi-disciplinary IT teams and managing multi-million dollar technology budgets and enterprise portfolios. - Complex Operational Management: Proven track record of managing end-to-end IT operations within large, decentralized, or matrixed organization, ensuring high operational resiliency, strict service-level agreements, and seamless business continuity. - Transformation Expertise: Proven success delivering enterprise-grade digital transformations, cloud migrations, modernizing legacy enterprise systems, and scaling AI Ops or AI workflows in complex enterprise environments. - Cybersecurity & Governance: Good understanding of enterprise risk management, cloud and AI governance frameworks, and modern cybersecurity principles. - Communication & Influence: Superior stakeholder management, communication and negotiation skills, with a proven ability to present complex technical strategy clearly to executive stakeholders. Good-To-Have Skills: - Executive industry certifications (e.g., ITIL, CISSP, TOGAF, PMP), in cloud platforms (AWS/Azure/GCP Architect), AI Operations, or data management (e.g., TOGAF, CISM, CDMP). - Leadership experience within higher education, public sector, or research-intensive organizations. - Hands-on familiarity with enterprise AI applications, AI platforms integration or big data virtualization tools. We regret to inform that only shortlisted candidates will be notified. Hiring Institution: NTU - **Deputy Chief Information Officer-Operations — Salt Lake City Corporation — Plaza 349**: **Position Title:** Deputy Chief Information Officer-Operations **Job Description:** Serving at the direction of the Chief Information Officer (CIO), the incumbent works alongside the CIO and helps set the strategic direction for information technology operations for Salt Lake City Corporation. The incumbent must be a dynamic, visionary, and transformative leader with a proven ability to act as a “change agent” in aligning services with the City’s strategic goals. This is an appointed, at-will position without tenure and exempt from the career service system. **Must include both a cover letter and resume to be considered!** **IMPORTANT:** Early application submittal is encouraged. This position will remain open until it is filled and may close at any time without notice. **This position is eligible for full city benefits, including:** - Health Insurance - Dental, Vision and Life Insurance - Paid vacation and personal leave - 6-12 weeks of paid parental leave available - Retirement contributions toward a pension plan and/or 401(k) - A robust Employee Assistance Plan (EAP) - Up to $4,000 tuition reimbursement annually - Discounted supplemental benefits like pet insurance and legal services **TYPICAL DUTIES: **​ - In collaboration with the CIO, sets the strategic direction for information technology operations needs including the City’s computer systems, Internet, and telephone systems by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. - Assists division directors in setting goals, objectives, and operating procedures consistent with citywide business needs and operations. Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development. Identifies and presents hardware and software options to ensure that computer capabilities are responsive to corporate growth and changing corporate objectives. - Develops business case justifications and cost/benefit analyses for IT spending and initiatives. Directs development and execution of an enterprise-wide disaster recovery and business continuity plan. - Works with the Information Technology Steering Committee to narrow the use of different technologies and ensure the integrity and strength of the City’s technology framework is well established and supports future growth. - Develops and reviews new technology development plan; ensures appropriate use of staff, resources, timely implementation of processes and ensures that key milestones are established, understood, and realized. - Responsible for assisting the CIO in developing the Department’s IT operations budget. - Formulates and implements effective new ideas and innovative strategies and incorporate them into the City’s plans. - Researches and analyzes trends in local government to forecast future changes in practices, processes, and programs; explore and import innovations from other communities for testing where they may be applicable. - Utilizes quantitative and research methods to identify opportunities for improvement in operations and services throughout the city. Analyzes and researches a variety of administrative and operational issues/problems/opportunities and provide sound solutions or courses of action; establishes and maintains systems for measuring, monitoring, and reporting on operational and management performance citywide. - Formulates solutions and provides implementation alternatives to various governmental systems, processes, and service delivery models and delivers recommendations to the mayor, city council, departments, and outside agencies. - Evaluates the progress of innovation and adjust the pace or direction of new projects in accordance with the city’s various strategic priorities. - Works in partnership with the Chief Information Officer on identification, development, and testing of civic technologies and projects that advance the city’s Open Government mission; ensures a forward-thinking, cohesive, and strategic approach to technology in support of all municipal business units. - Represents the city and serves as liaison and convener with other local, state and federal agencies and related NGOs to align community innovation with broader regional and national programs. - Develops and equips managers in their role as change agents and leaders of innovation in their respective departments. - Performs other related jobs as assigned. **MINIMUM QUALIFICATIONS: ** - Graduation from an accredited college or university with a bachelor’s degree in Computer Science, Information Systems Management, Public Administration, Business Administration or related field plus ten or more years related experience including business consulting, management of a large information technology team and operations. Experience must include operational oversight or direct management of network services, telecommunications, software development, and technology support services (help desk, training, etc). Education and experience may be substituted one for the other on a year for year basis. - Advanced knowledge of current on trends and developments in the field of information technology and management. - Considerable knowledge of business theory, business processes, systems analysis, management, budgeting, and business office operations. - Ability to work closely with others in solving high-level and complex data processing issues. - Ability to supervise highly technical network, computer, and software engineering personnel. - Detailed knowledge of software development technologies, methodologies, processes, and procedures. - Ability to manage multiple enterprise-wide development projects. - Ability to communicate with the customer base to express technical business ideas clearly and concisely in an understandable manner. - Ability to establish and maintain effective working relationships with elected officials, department heads, employees and the general public. - Knowledge, experience and understanding of IT systems operations management in a large, complex organization; also, prior experience directing information technology services in a governmental setting. - Ability to communicate effectively, both verbally and in writing. **DESIRED QUALIFICATIONS:** - Master’s degree in a related field or Master of Business Administration with technology as a core component preferred. **WORKING CONDITIONS:** - Light physical effort. Comfortable working positions. Handling light weights, intermittent sitting, standing and walking. - Considerable exposure to stress as a result of human behavior, frequent deadlines, and the general demands of the position. **POSITION TYPE** Full-Time **POSITION SALARY RANGE** $175,000/ annually- 220,000/ annually **DEPARTMENT** Information Management Systems **Full Time/Part Time:** Full time **Scheduled Hours:** 40 ## FAQ ### What is the best resume format for a Chief Information Officer? Use a reverse-chronological format with a concise executive summary, followed by core leadership areas such as IT strategy, cybersecurity, enterprise architecture, digital transformation, vendor management, and budget ownership. For a CIO resume, the top half should quickly show scope, including organization size, technology budget, team leadership, major systems, and business outcomes. ### How long should a Chief Information Officer resume be? A CIO resume is usually two pages, especially when covering enterprise leadership, board reporting, transformation programs, and multi-year technology roadmaps. Keep older technical roles brief unless they explain a clear path into executive IT leadership. ### What should a Chief Information Officer resume summary include? The summary should position you as a business and technology executive, not only an IT manager. Include details such as digital transformation leadership, cybersecurity governance, cloud modernization, ERP or CRM oversight, M&A integration, cost control, risk management, and executive stakeholder communication. ### Which achievements matter most on a CIO resume? Prioritize achievements tied to business results, such as reducing technology costs, improving system uptime, leading cloud migrations, strengthening security posture, scaling IT operations, or delivering enterprise platforms. Use measurable details where accurate, including budget size, team size, implementation scope, timelines, or operational improvements. ### Do certifications matter on a Chief Information Officer resume? Certifications can help when they support executive-level technology leadership, such as cybersecurity, cloud, IT governance, project management, or enterprise architecture credentials. Place them after your experience or education unless the role specifically emphasizes a credential such as CISSP, CISM, PMP, ITIL, or cloud leadership certification. ### Can I use the same Chief Information Officer resume for every application? A single master resume is useful, but each CIO application should be adjusted around the company’s priorities. If the posting emphasizes cybersecurity, cloud modernization, ERP transformation, data governance, or cost optimization, the resume should bring the matching executive projects and keywords closer to the top. 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