6,263 Remote Customer Support Jobs (August 2026)

Destination Careers is a fast-growing remote travel company seeking a Customer Support Specialist. This role involves assisting clients with booking inquiries and travel-related questions to ensure a seamless experience. The ideal candidate is motivated, detail-oriented, and thrives in a remote work environment. Responsibilities include responding to inquiries, providing accurate information, troubleshooting issues, and maintaining professionalism. This position offers flexible schedule options and can be part-time or full-time. The role promises full training and travel agent certification if desired.

Posted today

Customer Support Specialist I About Cherry Founded in 2019, Cherry is a fast-growing FinTech offering the simplest, fastest, and most inclusive BNPL solution for medical practices—including dental, medical aesthetics, and veterinary etc. We help practices treat more patients by making care financially accessible. Cherry is led by Stanford entrepreneurs with a previous successful exit and backed by top investors, including Kleiner Perkins and DCM and has offices in Turkey and the United States About the Role Cherry is looking for customer-obsessed, high-performing Customer Support Specialists who are passionate about delivering exceptional customer experiences and thrive in a fast-paced, high-growth fintech environment. As a member of our founding Customer Support team in Turkey, you will work directly with our U.S. team to support Providers and Consumers, resolve complex questions, deliver one-touch resolutions, and build trust through every interaction. This is a unique opportunity to help establish the function in Turkey while growing your career in an international role at a rapidly scaling company. This position requires you to be based in Turkey. Responsibilities Resolve Provider and Consumer inquiries with one-touch resolution while delivering an exceptional customer experience across phone, live chat, email, and SMS Manage a high volume of inbound and outbound customer and provider interactions while maintaining quality, accuracy, and efficiency Investigate customer inquiries, assess account activity, and deliver accurate, timely resolutions De-escalate complex customer situations with professionalism, empathy, and sound judgment Accurately document customer interactions and account-level issues Partner with leadership to identify and implement opportunities to improve the customer experience, operational processes, internal systems, and team effectiveness Collaborate across multiple departments to support Cherry's growth and success in a fast-paced, scaling fintech environment Qualifications Graduated from a top-tier university in Turkey with a degree in Social Sciences, English, or a related fields Based in Turkey Strong academic background Excellent written and verbal communication skills in English is a must Willingness to to work 40-45 hours per week during operating hours 7:00 AM–4:00 PM Turkey time Monday through Sunday Ability to work independently in a fast-paced, ever-changing environment with a team-first mentality Proven ability to multi-task and de-escalate situations across omni-channel communication inquiries (Voice, Chat, Email and SMS) Exceptional ability to prioritize tasks, organize, and pay strict attention to detail Proficiency with Google Workspace and familiarity with AI-powered productivity tools. 1+ years of experience in customer support or in a similar customer facing role is preferred Experience working in a startup environment is preferred Perks Benefits Monthly net salary of $1,900 Monthly net bonus opportunity of up to $600 Comprehensive private health insurance, including dental coverage Stock options as part of our long-term growth plan Remote-first, collaborative, and mission-driven culture Fully covered annual Cherry retreats in Turkey and the U.S. Annual professional development and education budget Home office setup budget to support remote work P.S: All of the process will be held in English. Protecting your privacy and the security of your data is a top priority for Cherry. We collect and process any personal data you share with us— including information provided through LinkedIn—solely for the purpose of managing our recruitment process. Please read our Privacy Policy to learn more details.

Posted 1 day ago

About Spin.AI Spin.AI is a global SaaS security company based in Palo Alto, CA, protecting enterprises from SaaS ransomware, Shadow IT, non-compliance, data loss, and data leak disasters in the cloud. SpinOne is an all-in-one SaaS data protection platform built for mission-critical applications such as Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian. We deliver the most innovative last line of cyber defense, along with SaaS data management and protection, for more than 1,500 organizations worldwide. Learn more at https://spin.ai/ About the Role Spin.AI is looking for a Customer Support Specialist to help our customers get the most out of the SpinOne platform. You'll provide technical support by email and chat across the full breadth of what SpinOne protects: Google Workspace, Microsoft 365, Slack, Salesforce, and — following our acquisition of Revyz — Atlassian's Jira and Confluence. We're especially interested in candidates coming from a Jira Service Management or Jira administration background. You already know how to run a queue, write a clear KB article, and keep a frustrated user calm while you work the problem. This role gives you the chance to bring that instinct to a security and data protection product, and to broaden it across four more SaaS ecosystems that a huge number of businesses run on every day. You'll be one of the most direct lines our customers have to Spin.AI . Strong candidates are methodical troubleshooters, clear writers, and comfortable de-escalating a tense conversation without losing the thread of the actual technical issue. About the Role Spin.AI is looking for a Customer Support Specialist to help our customers get the most out of the SpinOne platform. You'll provide technical support by email and chat across the full breadth of what SpinOne protects: Google Workspace, Microsoft 365, Slack, Salesforce, and — following our acquisition of Revyz — Atlassian's Jira and Confluence. We're especially interested in candidates coming from a Jira Service Management or Jira administration background. You already know how to run a queue, write a clear KB article, and keep a frustrated user calm while you work the problem. This role gives you the chance to bring that instinct to a security and data protection product, and to broaden it across four more SaaS ecosystems that a huge number of businesses run on every day. You'll be one of the most direct lines our customers have to Spin.AI . Strong candidates are methodical troubleshooters, clear writers, and comfortable de-escalating a tense conversation without losing the thread of the actual technical issue. What You'll Do: Provide technical support to customers via email and chat Research, diagnose, troubleshoot, and identify solutions to resolve customer issues spanning Google Workspace, Microsoft 365, Slack, Salesforce, and Atlassian (Jira, Confluence) environments Follow standard procedures for escalating unresolved issues to the appropriate internal teams Provide prompt, accurate feedback to customers and set realistic expectations on resolution Ensure proper recording and closure of all issues in the ticketing system Prepare accurate and timely reports on ticket volume, resolution time, and recurring issues Document knowledge in the form of knowledge base tech notes and articles Participate in improving the product FAQ and knowledge base, particularly as Revyz/Atlassian coverage matures Work closely with the engineering team on unresolved or recurring issues, and help translate Jira/Atlassian-specific behavior for teams less familiar with that ecosystem What We're Looking For: Hands-on experience administering Jira and/or Jira Service Management — you understand permission schemes, workflows, automation rules, and how admins actually use the product day to day Experience with technical support, customer success, or a similar customer-facing role Comfort with knowledge base tools, ticketing systems, and basic escalation workflows Strong written communication skills — you can explain a technical concept clearly to a frustrated user without over-simplifying it Willingness to build working knowledge of Google Workspace, Microsoft 365, Slack, and Salesforce administration alongside your existing Atlassian expertise Skilled at de-escalation — you can keep a tense conversation productive and focused on resolution Certifications That Strengthen Your Application: You don't need to hold all — or any — of these to apply, but the following credentials map closely to the work and are a strong signal of fit: ACP-120: Atlassian Certified Jira Administrator for Cloud — the closest match to this role; covers Jira Cloud configuration, permissions, workflows, and automation ACP-620: Atlassian Certified Confluence Administrator for Cloud, or equivalent Confluence admin experience Atlassian Certified Organization Administrator (Cloud Organization Admin), for candidates who've worked at the org/Atlassian Access level Nice to Have: Prior exposure to SaaS backup, recovery, or data protection concepts Experience supporting more than one of Google Workspace, Microsoft 365, Slack, or Salesforce in addition to Atlassian Experience writing technical documentation or how-to content Benefits: Unlimited PTO Paid Holidays Health Insurance Dental Insurance Vision Insurance Employee Wellness Program Great opportunity to work with amazing people Why Spin.AI? Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Remote flexibility, growth opportunities, and performance-based rewards. Why join Spin.AI? This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years. Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills. EEO Statement Equal Opportunity Employer Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO is the Law poster and its supplement . Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via [email protected] .

Posted 2 days ago

*This is a fully remote role that is based in Ukraine. Job applicant must reside in Ukraine. Come for the mission. Stay for the experience. Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts a huge amount of people who use Healthcare benefits in the US. Healthcare benefits are complex, underutilized and a mystery for most users in the USA. We’re removing that complexity. Our industry-changing technology solution puts a simplified benefits experience in the hands of users, saving them time and money. Following an explosive 2019 (raising $30M in Series C funding, awards for Chicago’s Best Tech Startup and Chicago’s Best Place to Work, adding 50+ key team members and more), we’re continuing down the path of high growth and high impact. Your impact. Member Care Ticket Processing: Assist in handling member inquiries (tickets) accurately and efficiently, ensuring members understand their benefits and feel supported. Smart Automation AI: Actively leverage automation tools and AI software to speed up resolution times while maintaining high-quality outcomes. Priority Management: Assess the urgency of incoming requests to prioritize critical cases and manage escalations with empathy and objective reasoning. Provider Member Outreach : Conduct outbound calls to healthcare providers and members to help schedule appointments, verify information, and close gaps in care. Proactive Problem Solving: Identify scheduling bottlenecks or workflow trends, flag issues early, and suggest improvements to team leadership. Member Experience : Deliver a high-standard "WOW" service tailored to the US customer base. Communicate scheduling challenges or trends that may negatively impact outcomes Transparent Proactive Communication : Keep team leadership and members updated in real time. Proactively communicate progress and flag blockers early, rather than getting stuck silently on a single ticket. Commitment to KPIs: Own your daily performance targets — including number of tickets, quality scores, and member satisfaction — and take full responsibility for hitting your metrics. Your experience and expected skill set. Language Proficiency: Upper-Intermediate+ English (B2/C1) with exceptional written and verbal communication skills. High Autonomy Ownership: Strong self-management skills — you take full responsibility for your commitments, track your own time, and deliver results without constant supervision. Resourceful Problem-Solving: A "solution-first" mindset with the drive to research internal documentation, AI tools, and knowledge bases to solve issues independently before asking for help. Fast Self-Driven Learning: Ability to quickly absorb complex concepts, adapt to new processes, and continuously learn from feedback with minimal hand-holding. Adaptability: Comfort navigating frequent changes, fast-paced environments, and evolving priorities without losing focus. Tech AI Literacy: Proficient computer skills and a rapid learning curve for software; hands-on experience using AI tools (ChatGPT, prompt engineering, or automation tools) is a strong plus. Empathy Customer Orientation: Genuine empathy with strong interpersonal skills; prior customer service or support experience is a major plus. Role details. Working schedule 5/2 – 15:30 to 24:00; 20 paid vacation days per 12-month period, paid days for sick leaves. Our rewards. Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including: Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining a status of a Gig-Specialist. Competitive compensation: The compensation grows as you grow with HealthJoy, with the potential to double it within 1.5 years. Top performers earn KPI-based bonuses. Great career growth opportunities: You will have a chance to go through a career path from Junior to Middle, and Senior Specialist, and eventually grow into a Team Leader. Alternatively, it may be possible to grow horizontally and take the position of Learning Development Leader, Quality Assurance Analyst or Process Analyst. Healthcare : As a healthcare-focused company, we provide 100% health insurance coverage for our employees, with the option to insure their family members at a reduced rate. Education: Benefit from company-sponsored English classes, a corporate learning platform “Udemy” for professional development, and internal/external educational events. Our L D department provides broad knowledge of the American healthcare system and cultural peculiarities. Mental health support program : Employees have access to personal therapy sessions and additional virtual mental health lectures - all from the comfort of home. Company events : To stay in touch with the team we hold happy hours, team buildings, as well as recreational events. Gym: Access corporate discounts and special offers at Sport Life, one of Ukraine's largest sports hubs. Remote work : Being a remote-first company, we provide the needed essential equipment for comfortable work from home (or anywhere!) Commitment to Equal Pay At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive. We believe that everyone should be paid based on their qualifications, experience, and the work that they do, and not on their gender, race, or any other personal characteristic. Our compensation practices are essential to fostering a diverse and inclusive culture where we value the contributions of all our employees. We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work. Additionally, we assess the external market and internal equity across like roles. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes. Commitment to Equal Opportunity HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law. Don’t meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. HealthJoy is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role and HealthJoy, we encourage you to apply. You may be just the right candidate for this or other roles.

Posted 2 days ago

Join Purely Optimal Inc. as a Customer Support Specialist and be the voice of our travel membership service. You will manage member inquiries from start to finish, ensuring a smooth resolution across various channels. Your role is crucial in providing exceptional support through email, live chat, and occasional phone calls, while collaborating closely with the operations team to enhance the user experience.

Posted 3 days ago

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience

Posted 4 days ago

Join a fast-growing boutique fitness studio group as a part-time Customer Support Specialist. This remote role focuses on providing exceptional support to members and on-site staff, with opportunities for growth. You'll communicate primarily through writing and represent the brand's warm and down-to-earth tone. Ideal candidates are empathetic with strong judgment, and while no specific software experience is required, training will be provided. Flexibility in scheduling is essential, as coverage is needed during early mornings, evenings, and weekends.

Posted 5 days ago

Join resource-guru as a Customer Support Specialist where you'll ensure every customer receives exceptional support through email. Work in a fully remote team across the UK and Canada, focusing on understanding customer needs, troubleshooting issues, and improving their experience. Collaborate with broader teams to enhance our product and help create up-to-date help content. Ideal candidates should have 1-3 years of online customer support experience, excellent communication skills, and a problem-solving mindset. Competitive salary and benefits offered, including stock options and flexible hours.

Posted 1 week ago

Join Omnisend as a Customer Support Specialist, where you'll be part of a flexible and data-driven team that values performance without bureaucracy. Your role will involve providing exceptional support to customers through email and chat, collaborating with internal teams, mentoring junior colleagues, and continuously improving processes. You'll work in a dynamic environment that embraces customer feedback and adaptability, contributing to a global email and SMS marketing platform known for its strong impact on e-commerce growth. If you seek a stable role with opportunities for growth, this is the place for you.

Posted 1 week ago

Juniper Square is targeting an exceptional Customer Support Specialist to join their team. The role involves solving customer issues and providing guidance on their software tailored for private equity customers. This position encourages personal growth and skill development in a collaborative environment, making it a great entry point for those looking into Customer Success or related fields. Juniper Square promotes a diverse workforce and values continuous learning and transparency within its culture.

Posted 1 week ago

We are seeking a dedicated Customer Support Specialist to enhance the customer experience for our premium organic extra virgin olive oil. This part-time role involves managing inquiries, resolving shipping issues, and liaising with customers and partners. A passion for quality service is essential.

Posted 1 week ago

Join Colibrix One as a Customer Support Specialist, where you will assist clients and partners with acquiring and payment systems. This role requires technical support beyond basic customer service, including handling inquiries and resolving issues related to payment processing. You will work closely with internal teams and communicate effectively with clients to ensure prompt problem resolution. Required qualifications include experience in fintech, strong communication skills in English and Russian, and a proactive attitude. Enjoy a fully remote, collaborative environment with opportunities for continuous learning.

Posted 1 week ago