Chief Information Officer (CIO) ATS Resume Example 2026

The Kansas Public Employees Retirement System (KPERS) is seeking a Deputy Chief Information Officer (Deputy CIO) to lead its IT organization. This role focuses on executing operational strategies while ensuring secure, reliable technology services. Ideal candidates should have over ten years of IT experience, including five years in management, with strong skills in leadership, service management, and cybersecurity. The Deputy CIO will collaborate with executive leadership to enhance enterprise technology and mentor future leaders, making a significant impact on public service in Kansas.

Posted 1 week ago

JOB LOCATION 15151 E Alameda Pkwy Aurora, Colorado 80012-1555 Cit y of Aurora , Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity , Respect, Professionalism , and Customer Service , and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES RESPONSIBILITIES Anticipated Hiring salary: $164,000.00 - $205,000.00/year Salary to be commensurate with experience. Deadline to apply: August 12, 2026 (This position is subject to close once a qualified pool of applications has been obtained) OVERVIEW OF JOB The City of Aurora is seeking a Deputy Chief Information Officer to provide operational leadership, organizational stability, and management oversight across the City’s technology environment. Reporting to the Chief Information Officer, the Deputy CIO oversees the managers responsible for P roject and Program Management, Technical Infrastructure, and Software Solutions . This role ensures that each division delivers reliable, secure, transparent, and customer-focused technology services that support City operations and the community. The Deputy CIO will lead day-to-day IT operations, strengthen service delivery, improve operational reporting, support technology governance, and help advance the department’s next phase of organizational maturity. This includes process refinement, workforce development, operational accountability, resource planning, and continuous improvement across IT. This position serves as a key member of the IT leadership team and will serve as acting CIO when designated. PRIMARY DUTIES RESPONSIBILITIES Operational Leadership Oversee daily IT operations and project execution across assigned technology divisions, including Project and Program Management, Technical Infrastructure, and Software Solutions . Provide operational leadership across those divisions and functions . Monitor and report on incidents, service requests, and operational performance to ensure timely resolution, transparency, and accountability. Ensure tickets are addressed within the established Service Level Objectives. Ensure Priority Incidents and Major Incidents are triaged, supported, communicated, resolved, and documented appropriately, including After Action Review documentation when required. Identify recurring issues, coordinate root-cause analysis, and work with division managers to develop corrective actions, implementation plans, and measurable improvements. Coordinate the development and improvement of operational reports, dashboards, metrics, and performance measures used to evaluate service delivery and identify improvement opportunities. Recommend adjustments to Service Level Objectives, operating procedures, and performance metrics when data or business needs indicate change is required. Coordinate internal change management, communication, and training activities to support successful technology adoption and operational consistency. Partner with the CIO to support execution of the City’s strategic priorities and department-level objectives. Partner with the Chief Information Security Officer to incorporate security best practices into operations, projects, technology decisions, and service delivery using security-by-design principles. Establish clear operating expectations for division managers and ensure consistent accountability for service delivery, project execution, reporting, staff development, and adherence to approved policies and standards. Governance, Standards, and Planning Oversee the development, implementation, and continuous improvement of IT operational policies, procedures, standards of practice, and governance processes. Ensure each division aligns quarterly plans, initiatives, and resource commitments with City priorities and IT department objectives. Coordinate resource tracking, capacity planning, and forecasting across divisions to ensure staffing, skills, and available capacity align with prioritized demand. Collaborate with division managers to identify upcoming budgetary needs, operational risks, staffing requirements, vendor dependencies, and technology lifecycle requirements. Support IT financial administration through budget planning, budget execution, forecasting, and review of technology-related expenditures. Support vendor management activities, including contract reviews, performance discussions, renewals, negotiations, and service accountability. Represent the IT Department on City and partner committees as designated by the CIO. People and Culture Lead, coach, and develop the managers responsible for Project and Program Management , Technical Infrastructure, and Software Solutions . Foster a collaborative, accountable, service-oriented, and improvement-focused culture across IT. Strengthen cross-division coordination to reduce silos, improve communication, and support shared ownership of outcomes. Recommend and coordinate recurring professional development, technical training, leadership development, and interdisciplinary learning opportunities for IT staff. Support consistent and transparent employee evaluation practices that align with departmental goals, service expectations, and performance standards. Work with IT managers and supervisors to support recruitment, retention, workforce planning, and succession planning activities. Model sound judgment, professionalism, transparency, and calm decision-making in routine operations, escalations, and high-pressure situations. Build productive working relationships with City leadership, department partners, elected officials, vendors, employees, and community stakeholders. MINIMUM QUALIFICATIONS WORKING CONDITIONS An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field; Master’s degree preferred. Experience: Eight or more years of progressive IT leadership experience. At least three years of experience managing operational teams and multiple functional areas. Demonstrated success leading IT operations, service management, and organizational or cultural change. Experience overseeing or supporting incident management, service request management, change management, operational reporting, and performance improvement. Experience developing, implementing, or enforcing IT policies, procedures, standards, and governance practices. Experience with IT financial administration, budget planning, budget execution, resource planning, or capacity forecasting. Experience working with internal business partners, executive leadership, vendors, and cross-functional teams. Licenses and Certifications: ITIL Certification preferred Related IT, project management, financial, security, or public-sector certifications preferred. Knowledge: Advanced knowledge of IT operations, service management, SDLC concepts, project management principles, and operational governance practices. Advanced knowledge of IT policies, procedures, standards of practice, and performance management methods. Intermediate knowledge of IT budget development, budget administration, resource forecasting, and financial controls. Intermediate knowledge of cybersecurity principles, security-by-design practices, risk management, and operational security considerations. Knowledge of incident management, Major Incident response, root-cause analysis, After Action Reviews, change management, and operational reporting. Knowledge of infrastructure, platforms, analytics, enterprise applications, and customer support functions sufficient to lead managers across multiple technology domains. Skills: Strong IT operations management. Strong customer service and service delivery orientation. Strong development, implementation, and enforcement of IT policies, procedures, and standards. Strong cross-departmental collaboration with teams both inside and outside IT. Strong written and verbal communication. Strong operational reporting, metrics interpretation, and performance analysis. Strong budget forecasting, resource planning, and operational prioritization. Strong vendor management, including contract review, service performance discussions, and negotiations. Ability to use reporting from multiple sources to assess performance, identify trends, and recommend action. Ability to manage competing priorities, shifting demands, and time-sensitive issues while maintaining sound judgment, professionalism, and composure. Abilities: Ability to lead managers and influence outcomes across multiple IT divisions. Ability to collaborate effectively with executive leaders, department directors, elected officials, employees, vendors, and partner agencies. Ability to align business objectives with technical capabilities, operational capacity, budget constraints, and City priorities. Ability to translate technical, operational, and service delivery issues into clear business language. Ability to establish expectations, monitor performance, identify gaps, and support corrective action. Ability to balance operational reliability, security, service quality, budget discipline, and innovation. Ability to lead through ambiguity, organizational change, competing priorities, and urgent operational needs. Ability to support the CIO in department leadership, strategic planning, operational oversight, and Citywide representation. Preferred Qualifications: Experience with or knowledge of the ServiceNow platform. Experience with financial controls, budget administration, or public-sector financial processes. Experience building or improving IT teams through professional development, interdisciplinary training, coaching, and workforce planning. Experience in municipal, public-sector, public safety, utility, or other complex service-oriented environments. Experience improving IT service delivery, operational transparency, and customer satisfaction through metrics, process discipline, and leadership accountability. WORKING CONDITIONS Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel. Physical Demands: This position generally performs light work, including moving no more than 20 pounds at a time and occasionally lifting up to 10 pounds overhead. What physical activity will be performed day to day? Occasional carrying, walking, and standing. Frequent sitting to conduct work on a computer. Frequent hand and eye coordination for operation of computer keyboards and related equipment. Frequent vision to analyze data and read reports, documents, and other written information. Frequent speech communication and hearing to communicate with employees, vendors, residents, and City partners. Infrequent driving between City facilities and meetings in the Denver metro area. Work Environment: Frequent work in a clean, comfortable environment. Infrequent work outside the office environment with various IT teams. This may include work from other City facilities and /or work outdoors to support City activities or events . Infrequent work in or around emergency response vehicles or heavy machinery used by the City . Occasional staff escalation support outside normal business hours . H ybrid work flexibility with rotation between remote and on-site work . Equipment Used: Standard business and professional tools and equipment including computers, laptop computers and mobile computing devices. The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.

Posted 2 weeks ago

As the Deputy Chief Information Officer (CIO) / IT Director, you will serve as a key executive partner to the CIO, providing operational leadership and strategic guidance across the university's central technology division. You will oversee multi-disciplinary IT teams, drive large-scale digital transformation initiatives, and ensure that IT infrastructure, services, and governance align seamlessly with NTU's academic, research, and administrative goals. Key Responsibilities: Strategic IT Leadership: Partner the CIO in defining and executing the university’s multi-year digital and AI roadmap, ensuring technology initiatives actively support research excellence, education, and administrative operations. End-to-End Operational Excellence: Enterprise IT operations—including IT infrastructure, enterprise applications, cybersecurity, cloud architecture, and end-user support services—maintaining high reliability and performance. Lead operational transformation through AI-driven operations to increase efficiency and user satisfaction. Digital Transformation Enterprise Architecture: Lead complex enterprise-wide transformation programs, modernizing legacy systems, optimizing workflows, and integrating cloud-native solutions. Exploit AI-assisted coding tools, automated testing, and CI/CD pipelines in enterprise application development workflows. Institutional AI Data Hub Adoption: Champion the adoption of the university-wide Data Hubs and Enterprise AI Platform across administrative units and academic schools, bridging strategic vision with operational reality. Governance, Risk Compliance: Ensure robust enterprise cybersecurity, data privacy, business continuity, and regulatory compliance frameworks across all digital platforms and university assets. Support the CIO in formulating enterprise data policies and institutional AI frameworks. Resource Financial Stewardship: Manage multi-million-dollar capital and operational IT budgets, establishing rigorous financial modelling, ROI tracking, and procurement governance. People Leadership Capability: Mentor, empower, and develop a high-performing team of IT directors, managers, and technical specialists, fostering a culture of continuous learning, agility, and service excellence. Vendor Stakeholder Engagement: Manage strategic vendor relationships, evaluate major IT investments, and maintain strong, collaborative relationships with academic deans, administrative leaders, and governance committees. Job Requirements: Must-Have Qualifications Skills: Education: A Master’s or Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Business Information Systems, or a related field. Experience: At least 20 years of extensive progressive leadership experience in complex, large scale IT environments, with at least 5 years in a senior IT management role. Proven Executive Leadership: Demonstrated track record of leading large, multi-disciplinary IT teams and managing multi-million dollar technology budgets and enterprise portfolios. Complex Operational Management: Proven track record of managing end-to-end IT operations within large, decentralized, or matrixed organization, ensuring high operational resiliency, strict service-level agreements, and seamless business continuity. Transformation Expertise: Proven success delivering enterprise-grade digital transformations, cloud migrations, modernizing legacy enterprise systems, and scaling AI Ops or AI workflows in complex enterprise environments. Cybersecurity Governance: Good understanding of enterprise risk management, cloud and AI governance frameworks, and modern cybersecurity principles. Communication Influence: Superior stakeholder management, communication and negotiation skills, with a proven ability to present complex technical strategy clearly to executive stakeholders. Good-To-Have Skills: Executive industry certifications (e.g., ITIL, CISSP, TOGAF, PMP), in cloud platforms (AWS/Azure/GCP Architect), AI Operations, or data management (e.g., TOGAF, CISM, CDMP). Leadership experience within higher education, public sector, or research-intensive organizations. Hands-on familiarity with enterprise AI applications, AI platforms integration or big data virtualization tools. We regret to inform that only shortlisted candidates will be notified. Hiring Institution: NTU

Posted 1 week ago